OasisLMS

Commitment to quality

Feel better prepared in your role as a peer reviewer by having a deeper understanding of the process of root cause analysis, and learn what you can do to help ensure that the engagements under review are meeting the quality standards.

Identify the challenges

You’ll sort through the complexities so you can identify the most likely systemic cause of deficiencies. You will also learn techniques to use in your own peer reviews, including how to develop value-add findings and compile an effective peer review report. Additionally, you’ll discover how to enhance your communication skills to improve conversations with peer review clients.

Scenarios for clarity

Detail-rich examples and scenarios are included to help you apply proven techniques to identify the systemic cause during your peer reviews.

Learning Outcomes

• Apply considerations for performing root cause analysis within a peer review setting.
• Apply peer review guidance when writing findings or deficiencies with a systemic orientation.
• Identify effective interviewing techniques for determining the systemic cause of matters identified.

Key Topics

• Root cause and root cause analysis
• Writing findings and deficiencies with a systemic orientation
• Interviewing tools and techniques
• Scenarios for commonly encountered situations in developing effective findings and reports
• Resources and tools for peer reviewers and firms

Who Will Benefit

Peer reviewers