After attending this presentation, you will be able to...
- Identify performance management statistics driving human behavior.
- List the components of the Results Model and why ethical performance management matters.
- Identify the purpose of a scorecard and state the key components that matter.
- How to always operate "above the line" and the impact that has on driving results.
- Distinguish the most important components that take a scorecard from good to great.
- Identify the criterion that matters most during goal-setting.
- Compare and contrast various role-play examples of coaching conversations and assess the effectiveness of each; what components make them good and what makes them great.
- Identify and recall what short affirmations and re-directs sound like and how to use them effectively during coaching.
- Apply the follow-up rules of success.
- Recognize the crucial role of empathy and how to apply/cultivate it in your leadership approach.
- Effectively use the support tools provided to create your action plan to improve performance management with your people and yourself.