Essential Leadership Skills for Front Line Managers and Supervisors

Essential Leadership Skills for Front Line Managers and Supervisors - Virtual

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Availability

Registration Required

Online Meeting

Sep 09, 2026 9:00 AM - 4:30 PM CT

Cost

Member: $335.00

Non-Member: $375.00

Retired: $335.00

Educator & Government & Non-Profit Member: $335.00

Credit Offered

6.5 CPE Credits

Field of Study:

6.5 Personal Development

Today’s business environment requires strong leaders
Organizations cannot succeed without a “best in class” leadership team. The demands placed on today’s business leaders, managers, and supervisors increase in complexity and intensity daily. Doing more or less, meeting the ever-increasing demands of the customer, as well as inspiring individuals to give 110 percent in a day of economic uncertainty are all great challenges facing newly promoted and front-line supervisors.

The business reality is that most supervisors are promoted from within the organization
Very rarely are they recruited from the outside candidate pool. Top individual contributors are rewarded with technical expertise and powerful performance by being appointed the newest member of the management team. Although in some cases these individuals are born leaders who know intuitively what needs to be done, more often new supervisors require a formalized orientation and introduction to the core leadership requirements expected of them.

This dilemma affects upper management who selected strong individual contributors
How many times have you said to yourself, “we thought they had the right stuff to become a supervisor, but they’ve failed dismally”? Did we give them the tools to succeed?

This program will prepare your supervisors for a complete change of responsibilities and offer a plan for the challenges ahead. They will come away with a better understanding of what their boss, peers, staff, and company expect of them. The invaluable set of tools in this program will prepare supervisors for their important new role providing greater confidence and success.

As with all Carroll-Keller Group training sessions, specific proven skills will be taught and reinforced. This is not a one-day esoteric discussion on leadership. It is a fast-paced, invigorating workshop that will leave your supervisors well prepared for the challenges awaiting them.

What will be covered?

Characteristics of successful leaders
Setting and achieving goals
Understanding the difference between leading and managing
The role of Emotional Intelligence in a Leadership position
Creating a positive motivated environment that allows employees to grow
Effective communication
Sharing the vision and the role that every employee plays in contributing towards achieving this vision
Holding people accountable
Correcting poor performance
Identifying various Leadership Styles

This program is specifically designed for newly promoted and front-line supervisors.

Please note that this course is from a third-party vendor, The Carroll-Keller Group. If you cancel less than 7 days in advance of the session, fees are nonrefundable. We strongly recommend registering no later than 24 hours before the course begins. Please contact Sue Malan if you do not receive the event logistics via email at least 24 hours before the course begins: smalan@c-kg.com or 630-495-0505. Thank you.

The session will be delivered on the Zoom platform so all participants will work from their own workspace and use their own computer. Zoom has video capability but, if the participant’s computer is not equipped with a camera, audio will also work.
Participants should enter the Zoom training room at least 15 minutes (8:45 AM) before the start time.