Training Course 1-Pre-Match Queue

Video Transcription

Video Summary

This video explains changes to the pre-add match queue system. Currently, clicking on pre-add matches displays the entire history of pre-add returns. In the upcoming update, the queue will only show the most recent pre-add return. To review past pre-add returns, users will need to navigate to Claims > History > Pre-add Return, where they can access the full history, download text files, and examine processed returns, maintaining the same detailed view as before.

Keywords

pre-add match queue

pre-add returns

queue update

Claims History

processed returns